Privacy Policy
ACMETO Bath & Kitchen Inc. (“ACMETO”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, shop our products, or use our services (collectively, the “Services”). Effective Date: August 14, 20251. Information We Collect
We collect information in three ways: directly from you, automatically through your use of the Services, and from third parties.1.1 Information You Provide
- Account & Contact Data: name, email, phone number, billing/shipping address.
- Order & Payment Data: items purchased, order history, transaction totals. (Payments are processed by PCI-compliant processors; we do not store full card numbers.)
- Project/Design Inquiries: room dimensions, style preferences, photos you upload, notes.
- Communications: messages sent to us, survey responses, reviews.
1.2 Information Collected Automatically
- Device/Usage Data: IP address, browser type, device identifiers, pages viewed, referring/exit pages, timestamps.
- Approximate Location: derived from IP address to provide relevant content, pricing, or shipping options.
1.3 Information From Third Parties
- Analytics & Advertising Partners: aggregated insights on site usage and campaign performance.
- Fraud Prevention & Payment Providers: verification results to prevent abuse.
2. How We Use Information
- Provide, operate, and improve the Services.
- Process orders, payments, deliveries, returns, and warranties.
- Offer design consultations and customer support.
- Personalize content, recommendations, and marketing.
- Conduct analytics, research, and service optimization.
- Detect, investigate, and prevent security incidents and fraud.
- Comply with legal obligations and enforce our terms.
Marketing communications: You may opt out at any time by clicking “unsubscribe” in our emails or contacting us (see Contact Us).
3. Cookies & Similar Technologies
We use cookies, pixels, and local storage to remember preferences, keep you signed in, analyze traffic, and measure campaign performance.- Strictly Necessary: required for core site functions (e.g., cart, checkout).
- Functional: remember preferences (e.g., language, region).
- Analytics: help us understand how visitors use our site (e.g., Google Analytics).
- Advertising: deliver relevant ads and limit repeats. You can adjust cookie settings in your browser and, where available, via our cookie banner preferences.
4. How We Share Information
We do not sell your personal information. We may share limited data with:- Service Providers: hosting, payment processing, shipping, analytics, email and marketing tools, customer support platforms.
- Business Partners: when you request a joint service (e.g., financing providers).
- Legal & Safety: to comply with law, protect rights, or respond to lawful requests.
- Business Transfers: in connection with a merger, acquisition, or asset sale.
5. Data Retention
We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.6. Data Security
We employ administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.7. Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child provided personal information, please contact us so we can delete it.8. Your U.S. State Privacy Rights
Depending on your state (e.g., California, Virginia, Colorado, Connecticut, Utah), you may have rights to:- Know what personal information we collect and how we use it;
- Access, correct, or delete certain personal information;
- Opt out of targeted advertising, the sale of personal information, or certain profiling;
- Appeal a decision regarding a privacy request.